The lady who did my nails was lovely and i felt very sorry for her as she was in freezing cold conditions and extremely worn out. The manager was beyond rude she shouted what do you want at everyone who came in and her manner was appalling. Several people raised their eyebrows and commented on how rude she was. Its also very rude when the staff are shouting over each other and laughing (quite obviously about the clients) thinking that people cant understand what they are saying (i could).