Customer did not come first. Not interested in what I wanted, the hairdresser & another lady were speaking in their native language about my appointment or hair over me without caring about me. It was as though I was
nothing. Made me feel very uncomfortable.
Hairdresser did not advise on the style I was showing her on the phone just said OK.
I walked out after she had finished, not with what I wanted, no style, feeling really deflated.
They did not care.