Sparkling. First timer to the salon. Kida was warm & bubbly, really enjoyed her pedicure massage. Attentive an enquiring in regards to my needs & expectations. Explained a certain brand didn't work for me, Kida recommended trying two other 'shellacs' her filing was excellent on my natural nails. My only criticism is we were in a tiny space, obviously working within covid is difficult but need more space for pedicures. Definitely recommend Kida's work.