Lovely girl, perfectly pleasant and polite, but the whole thing was pretty rushed.
Having since got home and washed it myself, I can see its different lengths all over, she took off more than she said, and the front is now shorter than the back - an odd opposite graduation from what I asked for.
Gel nails are being removed with the buffer rather than soak off. The beautician wasn't very attentive to the nails so I'm afraid they might have been slightly damaged. The end result is pretty but I will probably not go back