First off let me say that the staff at the reception is amazing. There were two Italian girls who were absolutely amazing!
The reason we visited the Spa was because my wife and I booked a couples massage (Ache escape without hot stones) and unfortunately it was not that great especially compared to other massages we have had in the past elsewhere. We both thought it was average as a massage. I personally did not enjoy the fact that the woman who did my massage had dry skin in one of her palms, and I could feel that every time she used her palm.
The facilities are nice but they could be improved. When I first entered the changing room I almost slipped and fell as it was wet on the floor probably because some idiot entered the changing room from the wrong side (they used the side you should use only when you are dry and not wet coming from the swimming pool). Not the Spa's fault but they could maybe make it clearer to people which sides to use (I know there are signs but maybe they are not very effective).
Speaking of the swimming pool, it's overall nice but we found it very weird that people from the street could see into the swimming pool. They could have used a frosted glass instead of a transparent one! We definitely won't go back to the Spa.
This is my third time having a treatment at the Quad Health Club & Spa and I couldn't recommend it and more. The staff is amazing and the treatment is just devine..