Quad Health Club & Spa at Crowne Plaza Reviews

Royal Victoria Dock, Docklands, London, E16 1AL

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Reviews are written by customers after their visit.

4.5
1454 reviews

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Wish the hot stones lasted longer and it was good, me time to chill out
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Great massage, very friendly staff members
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Another enjoyable trip to the Quad Club for a much needed Ache Escape massage and some time in the spa. Sabiha was lovely and did a great job, really helping my muscles after a tough few months. Always like the fact you can use the spa afterwards as well with a longer massage. Means you can have a few good hours to relax and makes it even better value for money. Would highly recommend - just wish I could make it down more often!
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I had a couple massage that me and my boyfriend were very happy ! Nice experience!
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The treatment was fantastic, would definitely recommend and will definitely return at some stage. However, the spa resembled that of a leisure centre, decent but considering the location and level of the hotel it is situated in, I would definitely expect something better. My recommendations: Changing rooms -please replace changing room shower curtains with frosted glass doors as they are partially see through at the top Spa 1) Pool -the pool should have frosted windows half way up so nobody can see in -replace chairs with lounges or some kind of recliner on Jacuzzi side and maybe the seats on the opposite side -move plants to either side of Quad logo and personal preference would be to jazz it up with a waterfall over the logo as the multi-coloured lights underneath would create a nice pattern and the logo would still be visible and would stand out even more 2) Jacuzzi -Jacuzzi is stand out, very nice, could do with a metal bar around pool-side edge to stop people jumping from one to the other disturbing peace and potentially dangerous 3) Steam room -Could do with some kind of fragrance I.e. menthol otherwise it is too basic -some orange lights would be nice to create a transient atmosphere -some music such as binaural beats or even forest sounds would make it a bit more ambient Given a 4/5 as the massage was superb and the masseuse really lovely, the spa was the only thing that stopped it from being a 5. Thank you very much!
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