Quad Health Club & Spa at Crowne Plaza Reviews
Royal Victoria Dock, Docklands, London, E16 1AL
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1455 reviews
Staff at the front desk were really unaccommodating and unhelpful. Told us to just go and sit in a room for our facial which was delayed by over half an hour, No one came in to explain what on earth was going on and we just kept being told to wait which was using up our time in the spa which had already been reduced seen as kids can use the facilities during the morning.
Treatments when they happened were very good however and the masseuse and beauty specialists were very nice.
None of the staff really knew what they were doing, Had to repeatedly ask for everything. First treatment was over half an hour late, We were just sat in a waiting room not really sure what was going on. Staff could really be more accommodating and explain what's going In future.
Good Staff, Lovely place and good quality. But massage was ok, could be better.
Having the gel nails treatment was lovely but I have to say I didn't like the back ground music. The music was relaxing, but I started falling asleep whilst waiting for my mum to have her nails done then she said she nearly fell asleep while my nails were being painted. Perhaps save the calming music for the massage but maybe some radio for the nails
The experience we had at the spa was very good, the massage was excellent and the staff were very friendly and helpful.
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