Have been to gusto a few times, always happy with the end result, however on a few occasions I have experienced the stylist Being very opinionated. I completely get that they know best, however on two occasions now I have experienced them just not listening to what I want at all, from the cut to the actual blow dry. Really frustrates me because I asked for it to be blow dried a certain way because I know my hair best and they do it there way so it looks great when you leave the salon but a few hours later it just looks out of place.
And funny how the stylist critiqued how my hair was cut previously, when it was done at the same place, but one of their colleagues.
Just start listening to your clients preferences more, they know their hair better!
Very polite guy but cut a lot more hair than I requested. I did say my hair is naturally curly so please not too short. Was very quick with the mask too.