Olier Hair Reviews
11 Brewer Street, Soho, London, W1F 0RQ
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11177 reviews
I had my hair cut by Ionas last week, when I arrived, he hadn't finished cutting a lady's hair so I had to wait for nearly 40 minutes while she faffed around. When I was eventually seen, he first began just blowdrying my hair before he dried it before cutting and I had to point out I wanted a cut. He then dry cut my hair and dried it curly, I had said I wanted to keep it long but just wanted a trim and some layers as my naturally wavy hair dries nicely with layers. I was happy with the blow dry and curls and couldn't really tell there was anything wrong and was out of the hairdressers pretty quickly.
The next day I washed and straightened my hair and realised how bad my haircut was, the front was about three inches shorter than the back and there was no graduation it literally was two blocks wither side. I was so upset and called the hairdressers to arrange a correction. The receptionist was so unhelpful and said she could 'squeeze me in' for a week later.
I got there 15 minutes early and then was told they had messed up my appointment and I had to wait 40 mins. As I had plans I asked if someone else could cut it instead and she said someone else would be 20 minutes. So I waited and then a bearded man grumpily arrived to cut my hair. He asked what I wanted and was just clearly annoyed he had to do and was so unhelpful. I said I wanted to keep it long and just blend the layers so it's less blocky. He said 'if you don't want layers you shouldn't have asked for them.' He washed my hair, didn't use any conditioner and then trimmed it. When he dried it, I was still not happy as it still looked odd. He then took more off the length and blunt cut it. By this point I was so upset I just wanted to leave. Not one person apologised to me about it, not even Ionas who was there and clearly knew what had happened.
It was absolutely appalling service and I would not recommend this place again. I have now booked another appointment in a professional salon for tomorrow. I will never be returning to Gusto again.
Staff was friendly as usual. Haircut went well, had no trouble explaining what I wanted.
Verified review
The haircut and dry was not average but I believe it was because I was in a rush. The stylist was nice and attentive but I dont think I would return there on a regular basis unfortunately
Styled by Emile
Verified review
I booked a hair cut, blow dry luxury conditioning package with Emile. Luckily, i had read good reviews about him so made an informed decision. The team was great there, everyone was very welcoming. Emile was fantastic, very pleasant personality from Bulgaria. My hair was long and gets tangled into knots very easily, but he was very understanding and cooperative. He was very careful with my hair as i hate rough brushing. He listened to the brief, discussed it and gave me ideas on how it would work for me. I have to give a special mention to his blowdrying skills. I have gotten my hair blowdried thousands of times for exceptional but i have never seen a skill and perfection like that. I was very pleased. Saving up now to get him to do my tint and highlights.
Styled by Emile
Verified review
Good colour. Blow dry a bit glam for me. But nice guy.
Styled by Emile
Verified review
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