I went for a blow dry for my Christmas party that night. When I arrived I was told that I'd have to pay an extra £4 because my hair was mid-length and not short. Despite my hair being above shoulder length! The stylist asked me if this was ok with that and when I asked what my options where, she told me that there was lots of other salons in the area. So I had to pay the extra money, even though I did not agree with it. I have short hair!
The stylist tried to be nice from then on, because she knew I was unhappy, but she didn't really succeed. I found her to be very abrupt. She also through all, of my wet hair over my face, which isn't very professional and meant that I had to reapply all of my make up before the party.
I also asked for a curly style. But by the time I got back to work. It looked like a birds nest! There was way too much product used and by the time the party arrived, my hair was very straight!
I don't think I will be going back here again. Like the stylist said, there are many other salons in Soho. So I don't need to put myself through that experience again
I got my hair highlighted, conditioned, cut and blow dried with Bita. She was friendly, professional and great at what she did. I gave her an idea of what I wanted and she went with it. All in all, I was very pleased with Bita and with the affordability and quality at Gusto. Would recommend and will be returning.
So happy with my haircut!! nothing was rushed, staff were friendly and welcoming, GREAT LOCATION, amazing value for money and too quality cut.
Thankyou to Emile for the fab service