Olier Hair Reviews
11 Brewer Street, Soho, London, W1F 0RQ
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11173 reviews
I had visited the Gusto branch in Tottenham Court Road a few months prior and had a great experience. Unfortunately the Soho branch is not the same - was kept waiting 20 mins for an evening appointment with no apology. Their boiler had broken (which I was not warned about upon arrival) which meant either waiting 30 mins for water to warm up or go with cold water for my luxury conditioning treatment. I was not offered any money off the haircut as a result.
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That was my second visit in Gusto.First cut was great,however second visit was disappointed.It was extremely busy with delays etc.which is fine considering pre-Christmas time.I booked haircut but instead I got only quick trim with not the one stylist who was confirmed on Treatwell.My hair line is not straight anymore :(.Thats a pity cos I thought I found my perfect salon,sadly not.
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I really liked the explanation of what the treatment could and could not achieve.
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Emile was fantabulous.. He stops st every stage and checks with you how you’d like your colour, cut and the desired length. I personally prefer that than being surprised at the end of the cut and cutting a sorry figure.
The drawbacks is it’s a tiny venue and too busy that sometimes it can be a bit much.
The other hairdresser dropped shampoo foam on my feet and did not even apologise (tiny things but hey come on it could piss you off)
But I really liked Emile and his suggestions for my colour, I’m happy with my overall cut and colour.
Styled by Emile
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