Muse of London Reviews

24 Mortimer Street, Oxford Street, London, W1T 3JP

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Reviews are written by customers after their visit.

4.5
3824 reviews

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Written by our customers, so you know what to expect at each and every venue.
This was my first Wahanda experience and it didn't start well - they phoned to cancel my appointment! I got myself rebooked for a couple of days later and this time all went well. Friendly receptionist got my my glass of wine - though it wasn't very cold - and introduced my stylist, who then introduced me to the lady who washed my hair and gave me a hair treatment and head massage. They have massage chairs too, which gave me a surprise. Her touch was a little too firm for my taste but it was free so what's to complain about! My stylist was friendly and informative. The salon was quiet. My appointment took around an hour, all in. It was a bargain compared with what I'd normally pay. Trouble is, Wahanda, you've spoiled me - I might have rebooked with the salon but I want to see what other great offers you have in store!
Very modern clean and luxurious salon. Friendly staff and really felt like I was being well looked after and pampered! Therapist seemed very young but she did a good job of the cut and dried and styled it really well. Will definitely be using the salon again. Thanks!
Tried to check out some online reviews of this salon in terms of its haircuts (obviously it's pretty famous for its colour!), but I didn't have any luck. Decided to go for it anyway, and I was delighted with the results. Rena (I think that was the stylist's name) was responsive and followed my directions whilst still adding her own style to it. I'm so pleased with the cut. I was a little annoyed by the leaving in the middle of my blowdrying to talk to other customers, but that seems to be the done thing at all salons now. As I was there in the AM, I didn't have a glass of wine, so that's the only thing I can't comment on. Otherwise, I thought it was brilliant! Debating about paying full price to return (but since I'm kind of addicted to Wahanda vouchers, we'll see!)
Fantastic experience at Lisa Shepherd! My stylist was lovely. I had the best head massage I've ever had whilst they washed and conditioned my hair! I would definitely recommend it.
Loved it - will be going back :) from the minute I walked through the door I felt spoilt and like they were genuinely interested in making my visit perfect