Muse of London Reviews

24 Mortimer Street, Oxford Street, London, W1T 3JP

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Reviews are written by customers after their visit.

4.5
3815 reviews

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Written by our customers, so you know what to expect at each and every venue.
Was relatively happy with the cut and colour...great value but wouldn't be so wowed that I would return and pay full price. In the beginning I felt the stylist that I had was really rude and very stand offish...not at all willing to talk to me about my oprions for a cut and colour but just wanting me to say exactly what I wanted and he would then do it for me...I tend to like to get recommendations from the stylists as I feel they are the experts. All in all thought good value for a one off but I wouldn't go back as a full paying customer.
Lovely new salon, relaxing atmosphere and friendly staff. No looking down on you despite coming with a voucher. A bit disappointed in the treatment though. My hear is soft, true, but nothing a good conditioner wouldn't do. It looks like the real benefit only shows when you style your hair (I mostly let mine dry naturally) - I straightened this morning and the hair feels a bit heavier than usual, but without styling there's not much difference...
Staff were really friendly and made you feel welcome waiting area was nice with drinks and things to stop you getting bored like magazines and internet which made the waiting time relaxed
I would have to say that this offer was quite misleading. It was not a full Brazilian blow dry which lasts for months but rather only lasts a maximum of 3 washes, which really was quite disappointing. If I had known I would not have bought the deal.
Took forever on the phone to book an appointment, but front of house were efficient and very friendly once I got there. My stylist was pretty miserable if I'm honest, although the end result was good. I went back for a an extra free fringe trim a few days later (which he suggested I do if needed) - A bit annoying that I had to book in advance for a 2 minute job and the stylist was even more begrudging that time. Bargain treatment and cut, but I won't be going back.