Muse of London Reviews

24 Mortimer Street, Oxford Street, London, W1T 3JP

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Reviews are written by customers after their visit.

4.5
3815 reviews

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Written by our customers, so you know what to expect at each and every venue.
Booked my appointment for 11am so the salon was very quiet - only one other customer at the time. I have long straight hair so not a particular challenge on the hairdressing front, but nonetheless it was a quick, but good quality cut. The conditioning treatment wasn't a major part of the deal as it was applied just as normal conditioner and wasn't left on very long - afterwards I didn't notice it was in any better condition than previously. Although this isn't individual to Lisa Shepherd as I've paid an extra £10 for the same sort of thing elsewhere and was also disappointed then. I think home conditioning treatments are more effective personally. Good, but very brief head massage when the conditioning treatment was put on - I love it so would have liked a bit longer! Enjoyed a glass of rose and they were in no rush for me to finish it so invited me to sit in the reading area. Coffee, tea, biscuits and fruit were provided if wanted. At just £23 was good value.
I had an enjoyable time at Lisa Shepherd. My appointment was on time, I had a good hair cut and the staff were warm and friendly. The hair cut was definately good value for money!
Can't rate this yet as despite having paid for a cut, highlights, and treatment over 2 weeks ago, I still have yet to receive an appointment from them. I have emailed, I have called just to be told they are too busy and someone will come back to me. When..who knows? Not impresed so far.
This is a really modern salon close to many tube stations. Staff are friendly and the hair cut was good. I would return and also tell people from my office about it as we are situated very near by.
I visited this salon in the morning and it was very quiet, only me and one other client. The chap who cut my hair was competent but not inspiring, I imagine he was a junior. He cut my hair very fast and I was in and out within 40 mins. I was invited to help myself to anything in the fridge, so if I had wanted my free wine that was available. Was not offered a deep conditioned treatment as stated in the voucher. Not disastrous but a very average place for a hair cut.