Muse of London Reviews
24 Mortimer Street, Oxford Street, London, W1T 3JP
Check availability and book onlineReviews are written by customers after their visit.
3815 reviews
The ambience here was grown up which was a relief, with no sense of trying too hard to be cool. It's in a good location and easy to get to. The staff were helpful without being over-familiar, and thankfully, there was no blaring music. I'm always nervous about trying out new places and this was no exception. However, my stylist, Lee, was great and I was very happy with the cut. I would defintely go back.
Verified review
great salon, very customer friendly. Staff were very welcoming and helpful. The treatment worked well and although it takes quite a bit of time, there were plent of magazines, tea and coffee to help the time go by.
Verified review
When I phoned to book the appointment I could not make book the appoointment for the following week as I wanted. I was told they were fully booked until 30th August. I told the caller that I could not make 30th August as it was the day I would be travelling. She then booked 26th August, which I accepted but I would have prefered to have my hair cut at the beginning of August.
On Friday 26th I arrived there earlier than the appointed hour and I was seen immediately. They were courteurs and the hairdresse, Luke was a good professional and cut my hair the way I wanted.
I would go back there again.
Verified review
the atmosphere of the salon was fresh, funky and modern. My stylist was nice and listened to what I wanted. However, the whole experience felt rushed. I didn't get my deep conditioning treatment or a glass of wine. The haircut was pretty good but not completely even. I had to tweak it myself at home. I think that they slightly looked down on customers with vouchers. Still it was ok for the price.
Verified review
My daughter was seen by Luke and I left them to it, my daughter reports that he was very friendly and gave good advice as to what style would suit my daughters face. My daughter raves about the hot chocolate machine and I was offered a glass of Rose while I waited. This is a really nice hair dressers, we went mid week and had a two week wait for an appointment, this suited us as it gave us a chance to search hair styles. There is a lap top to use while you wait and all the staff are friendly. The main benefit is they did not try to pressure us to purchase additional treatments, where companies do this to promote further sales it cam also push customers away, Lisa Shephard did not do the hard sell and this was appreciated. Good cut great price and lovely experience. Thanks
Verified review
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