Muse of London Reviews

24 Mortimer Street, Oxford Street, London, W1T 3JP

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Reviews are written by customers after their visit.

4.5
3821 reviews

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Written by our customers, so you know what to expect at each and every venue.
Had my first set of highlights done at Lisa Shepherd, so needless to say I was a little nervous changing hair colour for the first time! I was put at ease and they did a great job. I would defiantly go back if there was a deal offered to customers that have been before.
Staff were very welcoming and friendly here. My stylist listened to what I wanted and was friendly and professional. And the head massage was amazing! I would probably return here.
Overall I like the feel of the salon. It isn't overly stylish or very unique but its comfortable and the staff is friendly. The facilities and products used are good. the blowdry itself didn't work for me at all but maybe that has more to do with my hair than the actual procedure... no idea.
Friendly staff, when I arrived I was shown to the seating area and told to help myself to drinks which was nice as there were many choices of drinks to choose from however I had waited over 30 minutes to be seen. The stylist did great on my hair, very fast stylist and blow dried after cutting my hair. My voucher was for cut, blow dry and treatment however i was not given my treatment as after the blow dry the stylist was finished and asked do i like my hair, i had not bothered to mention the treatment as i was running late to meet friends after due to the long wait i had before being seen. I will recommend this experience to everyone but will advise that you must mention and make sure you get everything your voucher is for.
Overall a great place - great location, nicely presented venue, good staff. The haircut I got was as I wanted it - I hate it when hairdressers go off and do their own thing, the only disappointment was that the hairdresser didn't spend much time blow drying and styling it at the end. Great value - would definitely recommend.