Muse of London Reviews

24 Mortimer Street, Oxford Street, London, W1T 3JP

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Reviews are written by customers after their visit.

4.5
3816 reviews

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Written by our customers, so you know what to expect at each and every venue.
i went for a colour and a blow dry with an offer purchased on Treatwell.It started well,but ended badly. I had my hair dyed by a stylist and then left in the care of an unexperienced girl who i asume is probably a nice person but OMG!!!the blow dry she gave me!!!!she didn't use any product before blow drying my hair to make it a bit softer and more manageable and she pulled it to the point i wanted to tell her to stop! Honestly this must have been the worst blowdry ever! i asked if i could blow dry it myself to give it some shape in the front (at least) but been told i'm not allowed as I'm not insured w their equipment. Was it maybe because i had a Treatwell voucher???i felt like i wasn't treated like i should have. The girl drying my hair was the girl who washes clients hair and i suppose dries it when u have a voucher. Not what i expected ,will not return!!!!
I bought a Groupon offer and to be honest I was petrified after reading the reviews on how badly customers had been treated. I had highlights and a haircut done by hairdresser Reena and she did a beautiful job. My husband said I looked like Gwyneth Paltrow when I got home. I will definitely go there again.
Haircut was fine - the hairdresser was nice. But there was an awful lot of waiting around. Not just for the Keratase treatment to do its work, but just because they seemed to have overooked. On being asked to assist with hair washing (which I had to wait for ages for) a girl pointed out that her shift was supposed to have finished 10 minutes before. It didn't seem very well organised. I sat around drinking their wine, getting rather tipsy as the night set in. Wasn't an ideal use of my evening, but the results were fine.
Luke gave me a lovely haircut and didn't cut too much off which was my main concern! Such a lovely salon with a fantastic waiting area. With the 50% off voucher my visit was fantastic value for money, I will definitely return!
Lovely Salon near to Oxford Circus. Very nice polite staff and surroundings. I was shown to the seating area, where I could have drinks, read or use the Mac. I was seen almost straight away, and had a great relaxing hair wash - with chairs that actually massage your back :0) The treatment was great, I've had this done a few times, and this was one of the best, with a lovely friendly hairdresser (sorry forgot her name) I definitely recommend the salon and the staff