Muse of London Reviews
24 Mortimer Street, Oxford Street, London, W1T 3JP
Check availability and book onlineReviews are written by customers after their visit.
3816 reviews
The salon is great, Ipads and plenty of drinks to help yourself to while waiting.
The hairdresser listened to what I wanted and I was happy with the cut.
I have just been to Lisa Shepherd in London using the £69 voucher for half a head of highlights, cut and blow dry and really couldn't have been happier. Went in for my patch test 48 hours before after receiving a text reminder. On the day, colour and cut are both excellent. Loved chatting with Jamie during my highlights and also had a good natter with the guy who cut and blow dried my hair (can't remember his name but he was lovely). There was a little wait before I was seated but the salon was busy and there were only 4 staff working. This also gave me time to wolf down my lunch! I also didn't mind the move to the chill out area for my hair colour to set. I happily helped myself to tea and water. Overall very happy, highlights are great and cut was just what I asked for. I think some of the other reviews on here are a bit unfair as my experience was excellent. I would definitely go back.
Had the first appt of the morning to have the Receptionist tell me that my colorist had called in sick! never happened to me before. I had to wait 45min for another colorist to finsh off her client, she was not happy about that either!! I felt she did a nice color but did not really do what I had asked for. What I am starting to realize about these so called deals is that the salons that do these promotions need the business. Most of them are severly lacking in good customer service!! no deal will be worth it if the service is lacking and poor no matter what the cost!!! Most likely will not go back!!!!
There isn't anything special about the cut. I wanted to keep the length but style the front as I was going to a wedding. The hairdresser hardly trimmed anything at the front but changed the shape at the back. It's grown out unevenly and I'll have to wait for it to grow out before it can be evened up. I was disappointed with the blow dry because it should have been done with a brush to make it smooth and then ironed smooth. Instead it was rough dried and ironed. Not suitable for my hair. I was disappointed and I won't be going back and won't recommend it.
Verified review
Its a lovely looking salon, and has lots of nice little extras - choice of drinks, biscuits etc. The staff are friendly and not at all pretentious. My hair looked great at the end and I was really happy, until the next day when it came to styling it myself - I just couldn't get it to that same quality again. I'm not that good at that sort of thing anyway, but I think one of the important measures of a good cut is that you can easily style it yourself. So overall, just an ok cut.
Verified review
Contact
Discover
7ce35041-02cd-4f94-805c-ffbbe714d195