It was an unpleasant experience. I paid for Ombre / Dip Dye Incl. Roots Colour service. The reason why I pick Muse of London because I want to Dip Dye my hair to a pink ending hair and I don't want Ombre. I thought I can get to choose either Ombre or Dip Dye because of their description. However, the Stylist explained some reason that I can't dip dye my hair to pink ending hair but can only do the Ombre or only dye the root. (But I already paid for the full services) So I agreed to do the Ombre hair, the result ends up okay, but it's just not what I want. My English is not native and when I ask the Stylist more question about how I can dip dye my hair next time. She totally lost her cool, and she told me: "I have already explained to you." and then she just walk away without saying goodbye. The other staff in Muse of London are nice and friendly, it's just my stylist isn'it.
Nails are always done perfectly and very quickly, the best I've had in London, always get a good 2 weeks out of the nails before they chip, I'll keep coming back :) Thanks!