It is not first time having a treatment at the venue and this time I finally gave up on them because I am repeatedly disappointed by their treatments. This time I had gel pedicure. A technician looked friendly and nice at the beginning but never mind, she was very rough to remove my gel that my toe burned so bad all the time. I told her my nails are burning and she said “otherwise she cannot remove gel on my toe”. She did not try to find a way not to hurt me but kept doing what she believed right. (the reason why my toe was butning was because she uses a machine to spot just one part of gel to scratch the surface without moving the machine equally). Meanwhile she was singing knowing I am feeling pain and discomfort. When I had gel manicure, I thought if I choose a different technician, I am able to have better experience, yet I ended up with being disappointed again. I do not recommend the venue at all unless you want just “OKAY” treatment (which is not done neatly but from far distance, nails look just fine).

Anonymous•almost 9 years ago

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