Muse of London Reviews

24 Mortimer Street, Oxford Street, London, W1T 3JP

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Reviews are written by customers after their visit.

4.5
3816 reviews

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Written by our customers, so you know what to expect at each and every venue.
Great choice!
had a balayage with Francesca and she is brilliant, very nice and did a great job. Also had a Brazilian waxing and Ana Maria was very nice and professional - very happy with the result
I came out very satisfied with the health and style of my hair and had a lovely chat with the girl doing my hair also. Would definitely recommend coming here for a haircut.
On entering the salon 3 staff where at reception and asked if I was Jessica on saying no one girl realised I was there for my nails and asked if I had been asked to come early which confused me as I was only 10mins early for my appointment. I was slightly early for my appiontment so had to sit in the waiting area which felt a bit messy, along with the hair salon - there where hair die pots everywhere. When I did get my nails done it felt very rushed. I never had the full time on the drying light, she just kept changing it and telling me to swap hands. There was also no attempt made at small talk. I was the only person getting my nails done and it just felt a bit awkward. I am disappointed as I was impressed with my first visit and the care and attention the beautician paid to my nails. Although my nails look good, the over all experience was very disappointing.
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Sarah and Francesca extremely rude and unprofessional. My appointments got changed last minute twice. Not happy with the balayage, looks patchy and orange.
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