Location is a bit out of the way. The spa is within a fitness centre which can be busy at times. Staff at reception were efficient and helpful - some of them are also the masseuse I believe. Overall, the massage was okay and my masseuse listened to my preferences. I wouldn't say that there was anything that is a standout - everything seems to be as expected as in other massages I had in the past. It would have been more relaxing if there was some relaxing music and spa-like ambiance.