The venue was clean and the atmosphere was relaxing. The therapist was polite. I think she was trying her best but she wasn’t a great massage therapist.
Treatment by Sapphira Wilkinson•Deep Tissue Massage
Bad. I told Sobika my sore points, which were hardly addressed during the massage. It felt like she was using her forearm and elbows most of the time which was painful and my muscles felt like they were being stabbed. The facial was more like a glorified face mask. While the mask was drying, there was nothing done to fill the time space - no massage or scalp treatment. When it came to the actual scalp massage, it was more like pulling my hair and poking my head.
My massage was nice but was ruined by the fact it was cut short. I arrived 20 minutes before my massage which was scheduled to begin at 1.45 and quickly filled in the necessary health forms. However, my masseuse did not appear until after 1.50 and we did invite me to the therapy room for a further 5 minutes. Despite starting late 10 minutes late (for a 30 minute massage) I was back in the lobby promptly at 2:15. This was a disappointing end and left me feeling cheated out of the full experience.