I feel a bit bad docking a star off here as almost the whole experience was wonderful. However, when I arrived a few minutes early as suggested, I couldn't find any way into the complex. The gates were locked and I couldn't get through on the phone. Eventually my therapist came down and let me in, very apologetic, but I'd only booked in for 30 minutes and by that stage was 5 minutes late, so it wasn't the most relaxing way to start! From that moment on though, I couldn't fault it – my therapist listened to what I asked for, really got into my knots and did the full 30 minutes despite us starting late. The room is beautiful and a savvy use of space, plenty warm enough and being able to choose your own blend of oil was a nice touch. I've since seen there's another entrance on Hackney Road (I think) so perhaps I was just at the back gates, on a quiet Sunday morning. Either way, I'd definitely recommend and will be going back!

Sarah•about 7 years ago

Verified review

Report

Thank you

Anonymous•about 7 years ago

Verified review

Report