Mad'Ouk London Reviews
243 Ilford Lane, Ilford , London, IG1 2SB
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641 reviews
Having been to many beauty salons, must say this is the worse ever! It was dirty, lack of customer care, both staff were on their phones when they greeted us (went with a friend), they were messaging away, not even a hello nor a smile not bothered to even look at us as we entered, there was food they prepared on the counter, was very unprofessional. A very poor experience from start to finish and thats not even talking about the parking! Was a nightmare. Definately wont be going back.
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You get what you pay for. Therapist was late and the venue is run down. Head massage was ok but therapist answered the phone and the door twice within half an hour so wasn’t very relaxing. I wouldn’t go back personally.
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Sandhya is amazing!!! She gives the best massages and her hands are magic, honestly, it’s sooo relaxing, just the right pressure and hits the magic spot perfectly,
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The lady who was supposed to do the pedicure was not there. I had to pay extra for a nail polish service which was on the package I bought. The nail polish was coming off my nails before I had even left the nail salon. The package is not a good representation of the service given. Despite having paid for the pedicure on treatwell I was told not much can be done to change my feet. Incredibly bad polish service, had to pay £5 extra and was rushed out
The lady doing the service was very nice.
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