Worst experience ever. My therapist was so rude towards me. I booked a Hollywood ‘hot’ wax - she started to prepare the normal wax and when I mentioned the hot wax, she said ‘you’ll have to wait then, I need to set it up’ as if it was a chore - even tho I paid extra??? She didn’t speak to me AT ALL, I was in pain (naturally) - didn’t ask if I’m okay or pause. Burnt the side of my thigh, and my elbow. Still have hair everywhere. The bed had mini hairs all over it, probably never been cleaned.