I booked a dual room for myself and my daughter - was disappointed as we booked exactly the same treatment however my daughters therapist did not seem very experienced and had to keep checking with the other therapist.
Felt that should have not paid the same price for both treatments. My daughter requested more of the treatment to be focussed on neck and shoulders, this was not done.
We were not offered choice Prosecco or mocktail as booked.
The therapists did not engage much with either of us.
Myself and my mom attended for a head, shoulder and neck massage. From the minute we arrived we were greeted with a warm welcome. The member of staff and therapists were very kind and professional. Personally I can't wait to go again. The mango herbal tea was so delicious. Thank you ladies for such a memorable experience.
Treatment by Single ROOM•Back, Neck & Shoulders Massage
The staff who done my massage Indie she was great however the manager and the booking service was terrible had a lot of trouble trying to get booked in the manager seemed to show attitude when mentioned the unprofessionalism when trying to book or get an apology for the 8 attempts I made.