Luenire SPA & Aesthetics - Birmingham Reviews

160 Broad Street, , 4 th Floor Park Regis Hotel , Birmingham, B15 1DT

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Reviews are written by customers after their visit.

4.6
374 reviews

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Written by our customers, so you know what to expect at each and every venue.
Our experience at the Luenire SPA was exceptional. We were served complimentary drinks both before and after our session. During our session, we were cared for constantly, and our requested areas of focus were attended to carefully. The overall experience was remarkable, and we hope to visit again as soon as possible.
I had a great first experience getting a neck, shoulder and head massage. Friendly staff and pleasing environment. Thank you Courtney
-Customer service is very poor. -Very offended during interactions with staff member whom I believe is the manager. -The facilities are poor & sauna was broken on visit. Will not recommend spa to anyone. -Have definitely never had such a poor experience at a spa/treatment facility before. -I could give examples of my interactions with the staff members and would like to make a formal complaint- but unsure how to as the manager of the facility is the issue.
All I can say is that I’m addictide 🥰 everything is nice and clean, relaxing atmosphere and skilled staff. Highly recommended! 👍🌟
Waiting room is looking a little tired however the experience and staff were great.