Had booked with a off peak discount & was told once I sat down & discussed that I wanted a long bob I would be charged an extra £20 as the cut would take longer than usual. The haircut lasted an hour (the same time I had booked for) & was told it would still cost an extra £20 as what I’d booked online wasn’t a ‘proper’ haircut even though I’d booked a cut & blowdry. This made no sense but I wasn’t given the option of not paying it. Don’t book the discount if you don’t want to pay full price!
First time ever at Live True London in Vauxhall but definitely not the last! Kayleigh has been exceptionally professional, kind and attentive to my needs. I'm super happy with my new cut - will be back no doubt! :)