Just to confirm, this review isn’t actually about Maddy, the lady that I originally booked in for. I ended up having a stylist who didn’t give me what I asked for. I asked for a bouncy blowdry, there was absolutely nothing bouncy about my hair.
I asked for a roller to be put in the front section so that my fringe had more volume, I was told that there weren’t any rollers available. Eventually he managed to get hold of a roller, but just put it straight into cold hair, not heated.