Maddy was not available so someone called Natalie cut my hair. She emphasised that she is at a higher level of hair styling but unfortunately I wasn’t impressed. I asked for minimal long layers but instead I got lots of choppy ones which has left my hair looking short. I felt that overall the cutting and styling was done roughly, I think was uncomfortable and did not have a relaxing experience. Natalie did give some good styling tips but next time I’ll be sure to see my usual stylist.
Thank you so much. Booked a last minute appointment for a cut and blow dry on New year's Eve, Melissa did a brilliant job and took a lot of care and attention. Thank you :)
Nice venue. Awful Brazilian session. Is the therapist new? I felt like I was a live model for beauty school training. Therapist did not trim my hair down, nor wait for the wax to even dry before ripping it off in the SAME direction of growth. Is that normal? As my intimate parts were literally being destroyed I kept a smile the whole way through. She kept apologising but seriously. This shouldn’t happen during a session. The other parts were fine though.