Live True London - Clapham Reviews

2 Voltaire Road, Clapham North, London, SW4 6DH

Check availability and book online

Reviews are written by customers after their visit.

4.5
6901 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
Great haircut with Sorin. Understood exactly what I wanted / thank you
Avoid!! Receptionist called 9 mins before my appt (just as I was arriving) to say they were running over an hour late, no apology and said if I cancelled they would not refund me. Colour dreadful. I returned a week later and got the opinion of another stylist who was shocked and said it should be fixed at no charge but this was day 8 and complaints window is 7 days so customer services refuse to help and say it’s my problem. Wish I hadn’t ignored the bad reviews.
I had a fringe trim with Laura and she was amazing. Super friendly, listened to exactly what I wanted, and nailed the look from my picture. Couldn’t be happier!
I loved my appointment with Laura who kept me laughing the entire time. She’s brilliant! More to the point though, she did exactly what I asked for and then some. I am so pleased with my hair, I feel fabulous, and I’m looking forward to rebooking with Laura again 😊
I didn’t get the result I was expecting, and I was not advised that it would not be possible to achieve the desired result within the timeframe they had allocated for my appointment. On top of that, I was overcharged because I explained that the colour was not what I had expected, so I had to have another round of toner applied. However, the worst part of the experience has been trying to get in touch with reception. I have tried emailing, WhatsApp, and calling, but no one answers. Even when I