The biggest downside was that despite accepting my booking the salon could not fulfil my original appointment as they were too busy! When I returned they were very good but it was frustrating having to go back a second time.
Had to wait nearly 30minutes from my appointment time to have the artist start which was frustrating as I had additional appointment to attend that day but the artist did a really good job of my nails. Took their time to make sure they were even and done well. Have been to a lot of the other nail salons in Putney and will be returning to le lotus but know that if I have an appointment it might not start at the booked time so will need to allow more time