The agreed to move my appointment to the next day and proceeded to ask me for payment 4 times after I stated it was pre-paid. There was constant talk amongst staff before they would ask me for payment again. Everything had an extra cost which was not consistent with my first visit.
Booked for 2.30. Wasn’t seen until 3.10. Prepaid for biab infill and sophisticated nail art then at the end got charged £20 extra for the nail art without fully being told for what