I was kept waiting for a bit at the beginning but once i was seen things got moving well. The wax was done well but i was a bit disappointed with the luxury pedicure, it felt rushed an i didnt receive any type of massage at all, it didnt feel any different from a regular pedicure and i could have save myself 9 pounds by going for the regular. whilst drying, i waited the allocated time and was told someone would be by to check the nails and apply oil, however no one came and i had to ask twice for someone to come and check for me by getting up and looking for someone with my feed in paper slippers, so i was feeling a bit fed up by the end of it all.