I loved it. Best massage I've had in Richmond, and I've been to a few. The facial was an added bonus if I am honest. And I was complimented on how "rested" I looked and the description does say people will ask you if you've been on holiday. So good, I've already booked another one!
The room it is in is clean and calm. It is weird that it is in the basement of an office building, but once you are in the room and have your eyes closed, you could be in a spa anywhere in the world!
I booked two sessions for my wife and daughter, both of whom have a painful condition.
They were treated by Beatrice and both thought the experience was excellent.
My wife has had many different treatments over the years from numerous people and she feels this was certainly one of the best she has received.
They both intend having further treatment in the future.