Imagine Spa at Hilton London Heathrow Airport Terminal 5 Reviews
Poyle Road, Colnbrook, Berkshire, SL3 0FF
Check availability and book onlineReviews are written by customers after their visit.
295 reviews
Absolutely loved this experience, staff were friendly and professional and the facilities were lovely.
In the ladies changing rooms there were no lockers available to use as some had keys missing.
This wasted time as I had to wait around for a locker to be available.
The salt grotto facility wasn't even working properly.
Would never go there again! Too crowded. Had to wait for a locker as most of the lockers have no keys. Relaxation room is not relaxing at all - uncomfortable seating, no privacy, no ambience.
No proper swimming pool only big Jacuzzi. No space to relax - all beds are occupied by towels.
Went to mud chamber, but couldn't use it as shower inside the chamber was running all the time (suppose to be a steam) and it was far too hot, so had to sit outside and left after 15 mins. No refund offered.
Stay away!
Good clean small spa with a wonderful hydrotherapy pool being the main draw. Not enough seating round the pool and no one told us there was an upstairs area. Friendly staff.
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