Horizons Health & Beauty at Apollo Hotel Reviews

Aldermaston Roundabout, Basingstoke, Hampshire, RG24 9NU

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Reviews are written by customers after their visit.

3.8

62 reviews

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Venue Type

Day Spa in Basingstoke, Hampshire Fitness Centre in Basingstoke, Hampshire Hotel Spa in Basingstoke, Hampshire

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Our room was on the ground floor and there were Christmas functions on and we could hear the music which was very loud. My friend and I didnt sleep very well. The room was very dated, the wallpaper was peeling in the corner and the beds were not made when we arrived. The food was good, the massage was poor. All she did was rub my back. I would not go to this hotel again.

Zoan•over 8 years agoReport

A last minute spa pamper day for four. Would definitely book again.

Anonymous•over 8 years agoReport

Staff were extremely friendly, attentive and hospitable. Exemplary service received from dining staff in particular Karen. Dinner in both restaurants was of excellent taste, quality and presentation. Special dietary requirements well considered and catered for. Although, slightly disappointed that there were no veggie sausages for breakfast as advertised. Hugely, disappointed with the hygiene and cleanliness of jacuzzi, promptly left after seeing a large amount of brown scum in bubbles. Overall very good birthday celebration weekend largely due to professionalism or first class staff.

CLAUDE•over 8 years agoReport

If you are looking for value for money, very friendly staff and a relaxing break this is it. We were only booked in for one night but could use the spa on both days, room was clean and warm. Robes and slippers provided, the breakfast was fresh and had a good selection however the coffee and tea canisters weren't sufficient, no proper facility in place and the dinner was ok, they insisted on asking how you would like your beef cooked but then produced the same over cooked cut to everyone but considering the overall experience and price it wasn't enough for a bad review. It was a very relaxing break and I would have no hesitation in recommending it.

Sharon•over 8 years agoReport

A nice relaxing environment to have a massage. I thought the massage could have been firmer though, but it was still relaxing.

Treatment by Spa Reception

Anonymous•over 8 years agoReport