Arrived on time and taken to a seat, but was then ignored by all staff for 15 minutes until I asked where the stylist was. She was very apologetic & said she hadn’t been told I had arrived, but the appointment then felt rushed & I didn’t feel relaxed. Stylist was lovely to chat to and I was happy with my cut, but the curls from the blow dry have all come out less than 3 hours later - despite using hairspray. Overall a bit disappointed by my experience. First time here but wouldn’t rush back.