Headmasters Balham Reviews
21-23 Bedford Hill, Balham, Greater London
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125 reviews
I have had my hair cut by Daniel, everything was great, my hair is perfect👌Daniel recommended some products which were not too expensive. Ideal customer service. Wonderful atmosphere:)
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I paid nearly £150 for a half head of highlights and came out of this salon with a full head of nearly white blonde hair. The texture of my hair is ruined - matted and damaged. It will take me many months to grow out this terrible dye-job. I am extremely upset.
I was told toner / treatment would be an extra £59, taking the cost of this hairdressing experience (the worst I have experienced in my life) to just under £200.
The “luxury head massage” paid for also didn’t happen.
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The booking wasn’t in the diary. The system obviously doesn’t link Treatwell booking and headmasters. So I didn’t get a haircut even though I’ve paid for it!!!
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The hairdresser was lovely but the appointment was very quick and the luxury head massage that I had paid extra for was over in a few minutes, so it all felt very rushed. Would have been nice to have more time spent on both the massage and the cut.
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Actually I never got my hair done. My appointment has been canceled twice last minute. Honestly a very bad way to handle the thing. The first time I have been told that the employee called sick and offered to reschedule. Which I did, but it was a mistake because the same thing has happened again a week later. One hour before my appointment I got a call saying that the same employee had called sick (again) and nobody was in today to get my hair done, so no alternative was available. Honestly a very poor experience
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