Guildford Manor Hotel & Spa Reviews
Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE
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1420 reviews
The venue was nicely decked out but there very few staff, some were in need of training except for the head receptionist (sorry didn’t get her name) she was exceptional and dealt with some major issues with good grace and professionalism.
The rooms were very nice, comfortable and nicely decorated.
The food was excellent, the staff in the restaurant were on the whole attentive.
The spa area was nice, pool on the cool side, sadly the inside jacuzzi had been drained and the sauna turned off!
Classic Facials
Verified review
The Guildford Manor is a lovely hotel unfortunately the receptionist upon arrival said our rooms were not available & will let us know when they were. He insisted on a booking fee of £50 which I refused to pay as I had already booked on line and also paid for the experience upfront. He was particularly unfriendly and unhelpful. Another receptionist came over and said this was fine I did not have to pay. We were not told when the rooms were ready & had to take our cases up 2 flights of stairs
Classic Facials
Verified review
Peedina is a professional and talented massage therapist. Great ambiance in the room and a wonderful treatment. Thank you!
Deep Tissue MassageShow all…
Verified review
The spa facilities are severely let down by the communal changing room. Despite arriving in good time I had to wait for a free cubicle as I am not prepared to undress in front of men. I was then late for my massage.
The changing room smelt heavily of sweat. I have not noticed this in any ladies changing room that I have used.
I had to queue for a changing room again after my shower which was very inconvenient.
The hair drying facilities are inadequate and the lockers in a
very confined space.
Swedish Massage
Verified review
Terrible experience. Hotel room was so bad, carpet was stained and dirty, heating was fixed on really hot and could not turn it down. Thermostat said it required cleaning and would not work. The bed was so un comfy and the pillows were terrible also. One of the worst experiences I’ve been on and would not go again. Left halfway through the night at around 2 in the morning as the room was THAT bad. Definitely avoid!!!! Also the jacuzzi reeked of manure and the bubbles did not work!
Swedish Massage
Verified review
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