Guildford Manor Hotel & Spa Reviews
Guildford Manor Hotel & Spa, Newlands Corner, Guildford, GU4 8SE
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1420 reviews
My treatment was one of the best massages that I have had in a long time. If I lived nearby I would most definitely rebook and become a regular
Swedish Massage
Verified review
The customer service at the hotel was very poor and I did not find the staff friendly at all. Upon my arrival the receptionist did not point out key areas to me and assumed I knew. He told me to go straight up the stairs and that I would find my room. After this I had to find someone to show me where the spa was. For dinner the staff were trying to put pressure on me to have dinner at a certain time. Generally little to no conversation and very poor customer service. I wouldn’t go back.
Swedish Massage
Verified review
Felt very rushed due to a Xmas party also being held at the venue and broken and ripped bedding
Swedish Massage
Verified review
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