The head, back & neck massage was lovely ... she listened to my request (no pain) and i found the experience really relaxing. Was a shame a robe was not offered as I found the towels provided very small so walking from the reception to the treatment room (upstairs) was a little uncomfortable.
This was the second time that I have been to do this experience. I would say that it wasn't as good as the first time unfortunately.
We weren't greeted with the same hospitality as before, and it was harder to get the staffs attention when needing something.
The treatment was cut a little shorter in time than it was meant to, but it was a pleasant experience.