I would never go back. We had issues from start to finish and my complaint wasn’t taken seriously, was told to email, this was sent on 19.04 and I haven’t had a reply.
I would appreciate a response to come to a conclusion.
Afternoon tea was served on a dusty board, drinks were taken off the bill. Kids were jumping in the jacuzzi, running in and out of the steam room/sauna, this was not relaxing. The walls were paper thin and we couldn’t get a good sleep, could hear next door shooting!
The whole experience was most enjoyable. Hotel was nice, albeit a little dated in places. Hotel staff were helpful & friendly. You could not fault the food. Spa area and outside space lovely and the sun was shining which was a huge bonus. I would recommend the hotel.
It's a very dated venue with minimal staff on hand. The hotel itself is spacious but it just feels a bit empty, however, the two staff members we did meet were nice.
The pool area is very basic with broken sun loungers and the chlorine was so strong we had to leave and relax in the dining room.
The afternoon tea was nice, as was the restaurant manger, Mohamed.
This hotel has great potential, but sadly we do not feel the need to return.