Beautiful hotel in beautiful location. Great staff and treatments. Lovely restaurant, great service and food was delicious.
Only negative is the changing / showers in the spa. Need total refurbishment. No chairs to sit and do your makeup. Wet floor. Very old and worn out, not at all in keeping with the rest of the beautiful hotel.
The best part of this experience was the massage with Jake. He was friendly and ensured I felt comfortable about having a male massage me. I have had numerous massages and Jake by far has been the best. Give that man a raise!!
This was good value for money, but I guess you get what you pay for.
The hotel room was clean but tired looking.
The service in the restaurant felt very rushed for our afternoon tea despite there being hardly anyone in there.
The spa facilities/ gym were good. Our robes were old and my partners had a hole in it.
We had a couples Swedish massage which was good, but the therapist was late and we were out in the wrong room and I had to redress and move. Staff didn't seem to know what was going on.