Wedding reception on, our room was directly off from the reception music. Very loud very late. Next morning at 7am woken by loud music directly outside room. Husband complained so turned it off the 8am same thing happened again after just getting back to sleep.
Complained at reception when we checked out at 9am to be told most people like Miss being played! Couldn’t grasp the fact that the music was so loud.
Completely ruined my birthday weekend. Have never checked out of a hotel so early.
My wife was refused the chosen starter as it is apparently a sharing dish. This was not indicated on the menu and led to her only having 1 course. Took the shine off an otherwise good visit.
The spa/facials were lovely and relaxing.I phoned to ask if they could be done at same time as the point was to spend time with my daughter. They did say yes so I paid the money to book and then on the morning they changed it to two separate times which was a bit disappointing. But Vivian was really nice and very professional. We had our cream tea after but the man in the restaurant was a bit snappy as told us we had booked in at 11 for lunch when I had booked the afternoon tea package.
Guildford Manor Hotel and Spa is such a relaxing escape. The staff were really welcoming from the moment we arrived, and the grounds are beautiful. The spa facilities are excellent — especially the pool and treatments, which felt so luxurious. Our room was clean and comfortable, and the atmosphere was peaceful throughout our stay. It’s the perfect place for a weekend getaway, and I’d definitely recommend it to anyone looking to unwind.”