We had a lovely stay for my mums 75th birthday. The grounds are beautiful and immaculate. We had a great massage and spa facilities are relaxing and comfortable. Lovely jacuzzi and outdoor spa is a real bonus.
The overall experience was let down by the changing rooms. Showers were pretty terrible, after having had a treatment and being oily from that, you need a good shower to wash the oil off but there was limited flow. Hard to keep towel dry in the shower cubicle and move back to a changing cubicle which were either muddy or wet.
Maybe offer day guests more than a single towel, to wash off afterwards but another to use poolside perhaps?
Afternoon tea was fabulous, great selection and tasty.