The spa experience was not as luxurious as others I’ve been to… it didn’t have the ambience and ‘aromatic scent’ of the usual luxurious spas.
The changing rooms are dated, the indoor pool was good, the outdoor area with two choices of decking and a large hot tub were lovely with views of gardens, but not enough seating and sunbeds for the number of people there. The treatment was good and the afternoon tea delicious.
Booked as a birthday treat, asked well in advance for female therapists & a couples room. Instead got a male therapist and my wife was asked to take her top off in front of him – completely unacceptable. I refused a man rubbing me, so had no massage at all. One of the facials/head massages was also cancelled, so I ended up with nothing. Outdoor spa area smelt of sewage. Overall, a very poor first spa experience.
A perfect venue for a relaxing spa break! Felt like a second home after the first night! The food at the restaurant was delicious and the surroundings were so beautiful!