MY WHOLE EXPERIENCE WAS TERRIBLE I HAVE EMAILED THE HOTEL AND COMPLAINED TO RECEPTIONIST ON LEAVING . I AM STILL WAITING FOR ANY KIND OF RESPONSE!! NOW A WEEK LATER AND HAVE NOT HEARD ANYTHING,WHEN THE RECEPTIONIST SAID ROSS WILL CALL YOU THE NEXT DAY. !!!!
My friend and I booked to go here as we were due a catch up and a break away with treatments and afternoon tea seemed the perfect opportunity. I will start by saying I have read some of the negative reviews of the venue but this was not reflective of our experience at all.
The therapists were prompt, polite, professional and skilled. The facial we had was wonderful and the massages were relaxing and calming, de stressing. No complaints, would go again.
Very nice clean and friendly, just a shame the bar closed so early and was in the restaurant. The only thing that upset me was there was no sweetener, only a small thing but I can't drink coffee without . Lovely hotel beautiful grounds. Would definitely go again but bring my sweetener