The day was great although we had to wait a bit for our afternoon tea which wasn't bad, although it would have been good to highlight that the changing rooms were unisex and so there were less changing area for everyone.
Had a fabulous time, food was great, room was great, the therapist was amazing. I felt so relaxed I didn’t want to leave. My only complaint is that there was no relaxation room to use after treatment which would have topped the treatment off to 5 stars.
Would definitely recommend and go back.
This hotel could be excellent ,it has so much to give but is let down by obviously not having enough staff to make this the hotel it deserves to be . Management listen and take notes of the reviews you have been given already .
The room was dirty, small-no air-cond, with a fan, noisy, travelodge/premier inner better
Spa very dated, dirty
Staff (male receptionist) rude, service terrible
Food -mediocre
We paid near £600 for 4 nights for 2 persons, absolutely horrific
Did a treatment, the girl is inexperienced, I am trained in beauty, charging £61 after discount for 50 mins, I expected someone who knows the trade.
My room has spider the size of a 50 p for 3 nights, one I managed to move it but the other stay till we left.