The staff in the restaurant didn’t have a clue how to run a restaurant.
Dinner came out before our drinks after asking twice. Wanted to have another drink but bill came to table without asking for it.
Also service charge was a joke!
I had a lovely Swedish full body massage, probably the best massage I’ve ever had. Lux was attentive, friendly, smiley and really listened and made sure I was comfortable throughout!
Lovely facial, limited spa facilities and jacuzzi impossible to get any access to due to number of guests trying togain access to one small bath
No slippers or flip flops provided and on this stay we needed to pay a deposit for towels/robes which in my opinion are a standard in any spa