GHOST - Selsdon Reviews
192 Addington Road, South Croydon, CR2 8LD
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61 reviews
The first two visits I had were better. On the third visit, I had my blonde highlights done with a new hairdresser. I was a little disappointed about the payment. I called there to schedule an appointment, and the receptionist said that I needed to go there for an evaluation. I took a day off just for that, and went there. When I got there, the receptionist didn't call the hairdresser and just gave me a price based on a table. On the day I went to get the highlights done, the hairdresser told me that it would be almost double the price that the receptionist had told me, because I had a lot of hair. And that each bottle of bleach she used would cost £10 more. I explained to her that I had gone there before just for the evaluation and that the receptionist had given me a set price and hadn't told me anything about an extra charge for each bottle of bleach. In the end, I ended up paying almost double the price that they had told me. I thought it was unfair because I had gone there before for an evaluation, and the receptionist didn't even touch my hair or call the hairdresser to evaluate it. The salon closes at 5 pm on Saturday, she started my hair at 2 pm, and of course it wasn't ready by 5 pm, so she used a stronger hydrogen peroxide bleach on the top strands to make it faster. As a result, the strands had a different color and my hair broke a lot on the top. I paid the amount they charged me but I won't be going back.
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